Shipping Policy

Legal disclaimer

Shipping Policy

At Lorsy, each product is made with intention and care. As part of our commitment to quality, all items are produced after an order is placed. This means that processing and shipping times may be longer than standard retail timelines.

Order Processing Time
All orders are processed within 3–7 business days. During high-demand periods or limited drops, processing times may be extended.

Shipping Time
Once your order has been processed and shipped, estimated delivery times are:

United States: 5–10 business days
International: 7–21 business days

Please note that these are estimated delivery times and may vary due to carrier delays, customs processing, or other factors beyond our control.

Order Tracking
Tracking information will be provided once your order has been shipped. Please allow a few days for tracking updates to appear.

Shipping Delays
Lorsy is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will do our best to assist you in resolving any issues.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Lorsy is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages
Lorsy is not liable for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.